Policies & Service

GRIMENTIN is customer-centered brand, we see every customer as our friends, we will try our best to service our customer until they satisfied:

  • If there is some quality problem about the shoes, we will sent you good new one;
  • If the shoes does not fit you, please return us the shoes, we can change anther right size for you;
  • For the USA / European Union/ Russia customer: If you need the shoes urgent, we can upgrade the shipping service for you for free.